Domains associated with Michael Dewitt

Provides how-to information, gifts and decorations for successful Customer Service Week celebrations.

Newsletters, books, and free online resources for improved customer service, call center and help desk operations including tools for enhancing rep training, morale, motivation, recognition, rewards and incentives

Murmurs.com was the home of R.E.M. news and community since 1996. Since the band has moved on, and since I (Ethan) have two kids, a job, etc now, it's time to move on as well.There has been no higher pleasure than knowing the R.E.M. fan community for the past 18 years. The friends I made both in the band and with fans will last forever.If you need your R.E.M. fix, visit R.E.M.HQ, or the R.E.M. Fans United Facebook group. If you need an Ethan fix, you can find me at my blog or twitter.To my Murmurs friends: you have been a family since I was a teenager and I will always be grateful to the camaraderie in fandom we had and still share.My thanks to the entire R.E.M. staff (David, Kevin, Chris, Meredith, Mercer, Sarah, Amy, Bertis, Dewitt, Bob and Bob), the extended R.E.M. family and of course my eternal friends who made such great noise for so long: Michael, Mike, Peter and Bill.This site, and that band changed my life in so many ways.Until next time,Ethan Kaplan May 19, 2014PS: For the old Murmurs alumni, Facebook or ethankap [at] murmurs.com are best